At Linker Sellers, we hold your privacy in high regard. Our Privacy Policy elucidates how we gather, utilize, and safeguard your personal data. By accessing and using our website and platform, you consent to the practices outlined in this Privacy Policy.
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‍Seller Informations

‍Types of Information We Collect
‍When you engage with our website and platform, we may collect the following categories of personal information:
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• Contact information: including your name, email address, and phone number
• Billing information: like your credit card number and billing address
• Business-related information: your business name, address, and the industry you operate in
• Usage information: data about your IP address, the type of browser you use, and your operating system
• Voluntary information: other information you choose to provide to us, such as feedback or support requests

‍How We Use Your Information
‍We employ your personal data for the following aims:
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✔To provide, maintain, and enhance our services
✔To process payments and manage your account
✔To communicate with you about our services and promotions
✔To address your requests and inquiriesTo conduct research and analysis
✔To abide by our legal obligations
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‍How We Safeguard Your Information
‍We implement prudent measures to protect your personal data from unauthorized access, usage, or disclosure. Relying on industry-standard security technologies and procedures, we endeavor to safeguard your personal information.
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‍Third-Party Services
‍To facilitate and improve our services, we may engage third-party services such as payment processors and analytics providers. These third-party services may gather and use your personal data per their individual privacy policies.
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Customers Information

‍Collection and Use of Personally Identifiable Information (PII)
‍We collect Personally Identifiable Information (PII) from Amazon’s Selling Partner API (SP-API) solely for providing our services, including:
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• Order management and fulfillment
• Inventory synchronization
• Pricing updates
• Sales analytics
• Shipping coordination and tracking

The PII we process includes customer names, shipping addresses, contact details, and order-related data required for order processing and shipping.

We do not collect sensitive financial or payment information.‍

Storage and Retention of PII
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• PII is securely stored in AWS cloud infrastructure with AES-256 encryption at rest and TLS 1.2+ encryption in transit.
• PII related to order fulfillment and shipping is retained only as long as necessary to complete the shipping process and meet regulatory obligations.
• Unless legally required, PII is automatically deleted within 30 days.

Protection of PII
‍We implement strict security controls to prevent unauthorized access, including:
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• Role-based access control (RBAC) with least privilege
• Multi-factor authentication (MFA) for authorized access
• Regular security audits, vulnerability scans, and penetration testing
• Continuous monitoring for unauthorized access attempts
• All system access and data changes are logged, monitored, and reviewed bi-weekly using SIEM tools. Logs are securely stored with access controls to prevent tampering and are retained for a minimum of 90 days. Any anomalies, unauthorized access attempts, or suspicious activities trigger automated alerts and are promptly investigated.
• We do not store or hardcode API credentials in our codebase. Credentials are securely stored in AWS Secrets Manager and protected through access-controlled environment variables.
• We conduct vulnerability scans every 180 days and penetration tests annually. Additionally, all code is scanned for vulnerabilities before each release to identify and mitigate security risks.

Sharing of PII
We do not share or sell PII to third parties. PII is shared only in the following cases:
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• With Amazon to facilitate order processing, inventory updates, and customer management.
• With logistics and shipping providers to fulfill orders, ensuring secure and efficient delivery.
• With service providers (e.g., AWS) for platform operations under strict confidentiality agreements.

Shipping Process and PII Usage

• Customer shipping details (name, address, contact information) are used exclusively for order fulfillment.
• PII is shared only with authorized logistics providers to ensure secure delivery.
• Once an order is successfully shipped, the data is retained for a limited period for support and dispute resolution before automatic deletion.

Deletion of PII

• Sellers can request data deletion at any time.
• All PII is deleted within 30 days of request, unless legal obligations require retention.
• Secure deletion methods (data wiping) are used to ensure compliance.

Compliance with Amazon’s Data Protection Policy
‍We strictly adhere to Amazon’s Data Protection Policy, maintain updated security practices, and comply with global privacy laws (e.g., GDPR, CCPA). In the event of a security incident involving PII, we notify Amazon within 24 hours at security@amazon.com, investigate the incident per our security response plan, document the findings, and maintain a chain of custody for all evidence. Security incidents are reviewed, and corrective measures are implemented to prevent recurrence.
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‍Changes to This Privacy Policy
‍We review and update our security and privacy policies at least every 6 months or following major system changes. Any modifications will be communicated via our website. So we advise you to review this Privacy Policy from time to time to stay informed about any changes.